Country Selector

Please choose an ecommerce site in North America.

Shipping policies title=

Shipping Addresses

All items within an order will ship to a single address in Canada. We cannot ship to destinations outside Canada or to a Post Office Box. US customers: please visit www.shop.xerox.com.

Delivery Timeframe

In stock items will generally arrive within the following timeframes:

  • Standard: Orders placed before 3:00 PM EST will ship same day for delivery within 3–5 business days.
  • Expedited: Orders placed before 3:00 PM EST will ship same day for delivery in 1–3 business days. Orders placed after 3:00 PM EST will arrive in 2–3 business days.
  • Rush: Orders placed before 11:00 AM EST will ship same day for next business day delivery. Orders placed after 11:00 AM EST will arrive in 2 business days.

All orders are subject to review. An order placed before the cut off time may not ship the same day, if the order is held for review. Orders held for review will only be released on business days, excluding holidays.

Some orders qualify for late shipment cutoff times.

If your order is urgent, please place your order by phone (800-520-2392) to ensure your order ships the same day.

Backordered items will ship when inventory becomes available. You will not be charged until the order has shipped. Your items will ship via the shipping method chosen during checkout.

Shipping Costs

Shop Xerox offers free ground shipping on supplies-only orders. For all other orders, shipping is calculated based on the shipping method chosen and the weight of your order. Items ordered may be split into different shipments to expedite delivery. Split shipments do not result in additional costs.

Order Weight Standard Expedited Rush
Up to 10 lb
Up to 4.53 kg
$12.99 $14.99 $19.99
10.01 to 25 lb
4.54 to 11.34 kg
$14.99 $19.99 $29.99
25.01 to 50 lb
11.35 to 22.68 kg
$19.99 $29.99 $39.99
50.01 to 70 lb
22.69 to 31.75 kg
$39.99 $49.99 $69.99
Over 70 lb
Over 31.75 kg
$49.99 $69.99 $99.99

Your Shop Xerox Account

Need help?

800 520 2392

Error

Thank you

Success! Your account has been created.

 

Reset your password

Reset your password

We have sent you an email that contains a link to change your password.

 

Reset your password

Success! Your password has been updated.